Setting up a custom domain

Out of the box your network runs on {slug}.trackofferz.com. If you want a fully white-labelled experience, you can point your own subdomain at the platform.

Choose a hostname

Use a subdomain — not the apex of your main marketing domain. Common patterns:

• panel.yourcompany.com
• partners.yourcompany.com
• affiliates.yourcompany.com

Don't use the apex (e.g. yourcompany.com) — the panel and your marketing site can't co-exist on the same hostname.

Add the DNS record

In your DNS provider, create a CNAME record:

Don't use an A record — the platform's IPs may change. CNAME tracks correctly.

Verify and activate

• In your panel, go to Branding → Custom domain.
• Enter the hostname you set up (e.g. panel.yourcompany.com).
• Click Verify. The panel does a DNS lookup; the value must resolve to app.trackofferz.com (or whatever the platform brand host is).
• Once verified, the panel issues a TLS certificate on-demand the first time someone visits the hostname. This usually completes in 5–10 seconds.
• Your subdomain and custom domain both work for the same network — same login, same data. Subdomain is never removed; the custom domain is additive.

Common failure modes

• "DNS lookup failed" — wait 10 minutes after creating the CNAME. Some providers cache aggressively.
• "Resolved to wrong host" — double-check the CNAME value. If you typed trackofferz.com instead of app.trackofferz.com, it'll fail.
• TLS issuance hangs — usually Cloudflare proxy still on. Disable proxy, retry, re-enable after.
• Custom domain works, subdomain stops — never happens. The platform serves both indefinitely.